WhatsApp reminders for healthcare practices

Fewer missed appointments.
No new software.

ClinicCue works alongside the practice software you already use. Patients get a WhatsApp reminder from your practice, tap Confirm or Reschedule, and your front desk sees it all on one screen.

Request early access See how it works

We're welcoming our first practices now. First month free, no card needed.

ClinicCue Remindersfor Harbour Physio

Hi Thandi, this is Harbour Physio. Reminder of your appointment with Sam tomorrow at 10:00.

ConfirmReschedule

Confirm

Thanks Thandi, you're confirmed! See you tomorrow at 10:00.

Dashboard updated: Thandi · 10:00 · Confirmed

Built for practices that run on appointments:PhysiotherapyDentalPsychology & counsellingChiropracticGP & family medicineOptometryVeterinary

How it works

Three steps. Then it runs itself.

Keep your system

Add your appointments in ClinicCue, or upload tomorrow's list from the practice software you already use. Nothing to migrate.

ClinicCue sends the reminders

A WhatsApp message 24 hours before, and a short nudge 2 hours before, with your practice's name and address.

Patients reply, reception relaxes

One tap to confirm or reschedule. Your dashboard updates live, so open slots can be refilled the same day.

Everything you need. Nothing you don't.

Automatic reminders

Set the timing once. Every appointment gets a reminder without anyone lifting a finger.

One-tap confirm or reschedule

Confirm and Reschedule buttons right in the message. No links, logins or apps for patients.

Live “who's coming” dashboard

See confirmed, waiting and reschedule requests at a glance, from reception or your phone.

No switching, no migration

Your records stay in your current system. Stop using ClinicCue and nothing in your practice changes.

Recall & follow-up remindersSoon

Bring patients back for check-ups and follow-up sessions with an automatic nudge.

Fill-a-gap broadcastsSoon

A cancellation? Offer the slot to patients on your waitlist in one tap.

What do missed appointments cost your practice?

Put in your own numbers. Most practices only need ClinicCue to save one appointment a month for it to pay for itself.

Average appointment fee

$90

Missed appointments / month

You're losing about$720 / monthClinicCue Solo is $29 a month. Saving just 1 booking covers it.

Pricing

One price. Everything included.

Founding practicesFirst month free. The first 20 practices to subscribe get 50% off, for life.

Solo

For one practitioner

$29/ month

✓ 1 practitioner (e.g. one physio or dentist)
✓ 300 WhatsApp messages / month included
✓ 24h + 2h reminders
✓ Confirm / reschedule replies
✓ Spreadsheet upload

Request early access

Practice

For multi-practitioner teams

Questions

Do my patients need to download anything?

No. Reminders arrive in the WhatsApp they already have. They just tap a button in the message.

Do I have to change my practice software?

No. Add appointments in ClinicCue or upload a spreadsheet export from your current system. Your records stay where they are. Calendar sync is coming soon.

What patient information do you store?

Only what a reminder needs: first name, mobile number, appointment time and practitioner. No clinical notes, no treatment details, no medical records.

We don't have WhatsApp Business. Can we still use ClinicCue?

Yes. You start on the ClinicCue number straight away, with your practice named in every message. Sending from your practice's own WhatsApp number is coming soon.

Is it privacy-compliant?

Patients opt in through your practice, every message lets them reply STOP, and we handle data in line with South Africa's POPIA and similar laws such as the GDPR. See our privacy policy.

What happens after the free month?

You choose a plan, or don't. Nothing is charged before your free month ends, and you can cancel any time.

Stop chasing patients. Let ClinicCue do it.